Support Enquiries
LLAMABLUE SERVICE ISSUE
Saturday 4 July 2026 - services resolved
SERVER ISSUE UPDATE
A Llamablue service is available though may be affecting some customer email and website services.
We have restored the service. Customers directly affected should check their services are working now.
The Llamablue Team
Log a support request via support@llamablue.com
* Support is available Monday-Friday during business hours (9am to 4:30pm ACT and 9:30am to 5:00pm AEST)
Service Status
If your site is on Squarespace, you can view Squarespace status here
Support Guides
⚙️ iPhone Email setup
Note: Please make sure you use the mailserver setting you have been provided
⚙️ Outlook Email Setup
Note: Please make sure you use the mailserver setting you have been provided
⚙️ IP Address Blocked
If your IP Address has been blocked your email may stop working. Please go here: https://whatismyipaddress.com/
Send the IPv4 result eg. 65.45.37.112 to support@llamablue.com and we can unblock it.
⚙️ Teamviewer Quicksupport
If you need remote desktop support from Llamablue please download and install the TeamViewer Quicksupport app onto your computer (Windows PC or Apple Mac):