Support Enquiries
LLAMABLUE CHRISTMAS SUPPORT
Wednesday 17th December 2025 - Monday 12th January 2026
EMERGENCY SUPPORT ONLY
During this holiday period Llamablue will only be providing emergency support. Emergency support includes things like email and websites not working. If you require changes to be made to your website or email set up on a new computer or phone for example, we will be available to help with these after this holiday period finishes.
The Llamablue Team
Log a support request via support@llamablue.com
* Support is available Monday-Friday during business hours (9am to 4:30pm ACT and 9:30am to 5:00pm AEST)
Service Status
If your site is on Squarespace, you can view Squarespace status here
Support Guides
⚙️ iPhone Email setup
Note: Please make sure you use the mailserver setting you have been provided
⚙️ Outlook Email Setup
Note: Please make sure you use the mailserver setting you have been provided
⚙️ IP Address Blocked
If your IP Address has been blocked your email may stop working. Please go here: https://whatismyipaddress.com/
Send the IPv4 result eg. 65.45.37.112 to support@llamablue.com and we can unblock it.
⚙️ Teamviewer Quicksupport
If you need remote desktop support from Llamablue please download and install the TeamViewer Quicksupport app onto your computer (Windows PC or Apple Mac):